Support line
Open Dental sync ran twice last night
T-3104 · opened May 14, 2026 · 8:14 am
in progress
You
Looks like the nightly sync fired at 11pm and again at 11:42. Schedule says only once. Anything we should do on our end?
S
Support
1 hr ago
Hey — that's on us. We retried after a transient timeout on your endpoint. No data was duplicated. We're tweaking the retry window so this stops looking noisy in your logs.