CliniVox
  • Overview
  • Conversations
  • Appointments
  • Reports
Channels
  • Chat widget
  • Scheduler
  • Voice
  • SMS
  • PMS connections
Grow
  • Campaigns
Organization
  • Billing
  • Team
  • Support line

Reports

The last 30 days, ending today, across every office.

Conversations
2,430+18%
vs. previous 30 days
Appointments booked
900+24%
vs. previous 30 days
Revenue recovered
$47,000+31%
vs. previous 30 days
Booking rate
37.0%+4pts
vs. previous 30 days

Conversations and bookings

Daily conversations across every channel vs. appointments booked.

Conversion 37.0%
Sat, Aug 22
Sat, Aug 22
24 conversations
9 booked
Sun, Aug 23
27 conversations
10 booked
Mon, Aug 24
99 conversations
37 booked
Tue, Aug 25
102 conversations
38 booked
Wed, Aug 26
97 conversations
37 booked
Thu, Aug 27
Thu, Aug 27
96 conversations
37 booked
Fri, Aug 28
103 conversations
36 booked
Sat, Aug 29
23 conversations
9 booked
Sun, Aug 30
26 conversations
10 booked
Mon, Aug 31
104 conversations
39 booked
Tue, Sep 1
Tue, Sep 1
104 conversations
40 booked
Wed, Sep 2
103 conversations
40 booked
Thu, Sep 3
108 conversations
39 booked
Fri, Sep 4
108 conversations
39 booked
Sat, Sep 5
26 conversations
9 booked
Sun, Sep 6
Sun, Sep 6
26 conversations
10 booked
Mon, Sep 7
105 conversations
37 booked
Tue, Sep 8
107 conversations
38 booked
Wed, Sep 9
111 conversations
45 booked
Thu, Sep 10
117 conversations
42 booked
Fri, Sep 11
Fri, Sep 11
117 conversations
45 booked
Sat, Sep 12
28 conversations
11 booked
Sun, Sep 13
26 conversations
9 booked
Mon, Sep 14
117 conversations
40 booked
Tue, Sep 15
114 conversations
41 booked
Wed, Sep 16
Wed, Sep 16
116 conversations
43 booked
Thu, Sep 17
119 conversations
42 booked
Fri, Sep 18
121 conversations
47 booked
Sat, Sep 19
27 conversations
10 booked
Sun, Sep 20
29 conversations
11 booked
BookedConversations
Show as a table
Conversations and bookings per day
DayConversationsBooked
Sat, Aug 22249
Sun, Aug 232710
Mon, Aug 249937
Tue, Aug 2510238
Wed, Aug 269737
Thu, Aug 279637
Fri, Aug 2810336
Sat, Aug 29239
Sun, Aug 302610
Mon, Aug 3110439
Tue, Sep 110440
Wed, Sep 210340
Thu, Sep 310839
Fri, Sep 410839
Sat, Sep 5269
Sun, Sep 62610
Mon, Sep 710537
Tue, Sep 810738
Wed, Sep 911145
Thu, Sep 1011742
Fri, Sep 1111745
Sat, Sep 122811
Sun, Sep 13269
Mon, Sep 1411740
Tue, Sep 1511441
Wed, Sep 1611643
Thu, Sep 1711942
Fri, Sep 1812147
Sat, Sep 192710
Sun, Sep 202911

By office

Performance across your connected offices.

OfficeConversationsBookedBooking rateRevenue
Example Dental North
Austin, TX
1,94271237%$32,400
Example Dental South
Austin, TX
48818839%$14,600
Example Dental East
Austin, TX
Not live yet

By channel

Which channels turn conversations into booked appointments.

  • Chat588 of 1,238 · 47%
  • Voice235 of 932 · 25%
  • SMS77 of 260 · 30%

Where conversations go

Outcome of every conversation in the period.

  • Booked90037.0%
  • Handed off29812.3%
  • Answered79032.5%
  • Abandoned41917.2%
  • Failed230.9%
Numbers update every 5 minutes. For a fully real-time view, head to Conversations.