Provisioning. NexHealth is setting up the connection with your practice. Server-based systems need the Synchronizer installed first. NexHealth is scheduling the Synchronizer install with your office.
What we synced
Nothing yet. The first sync runs once NexHealth finishes provisioning.
Synced from Dentrix
Both follow Dentrix by default. Override either one, and restore it any time.
Appointment types0 types. What each channel can book.Manage
Acknowledged is not confirmed. NexHealth accepting a booking isn't the same as your PMS holding it. Anything still unconfirmed shows up in Needs attention.
We can only do what it exposes. Some Dentrix rules, like operatory constraints and provider blocks, aren't always visible to us. We stay conservative about what patients can self-book.
If NexHealth is down, we can't write. Conversations keep running and we take callbacks, rather than pretending a booking landed.