CliniVox
  • Overview
  • Conversations
  • Appointments
  • Reports
Channels
  • Chat widget
  • Scheduler
  • Voice
  • SMS
  • PMS connections
Grow
  • Campaigns
Organization
  • Billing
  • Team
  • Support line
PMS connection

Connect PracticeWorks

Through NexHealth Synchronizer. CliniVox never asks for your PracticeWorks password.

Supported · on-site agent
  1. 1Choose PMS
  2. 2Connect
  3. 3Import offices

How this works

  1. 1.You tell NexHealth to expect us. If your practice already uses NexHealth, enter your details below and we attach to your existing tenant. If not, we start the request for you.
  2. 2.NexHealth installs the Synchronizer on your server. PracticeWorks keeps your data on a machine in your office, so a small agent runs there and syncs out. NexHealth schedules this with whoever manages that server, usually a short remote session.
  3. 3.We import your offices. Providers, operatories, appointment types and your schedule come across, and CliniVox starts booking into them.

Server-based systems take a few days to provision. Meanwhile you can install the chat widget and take conversations. Bookings queue as callbacks until the connection is live.

Start the connection

The name in your NexHealth web address. Not a password.

Useful if only one of your offices should connect.

Nothing syncs until you confirm which offices to import.

What we can see

  • Your appointment schedule, providers and operatories
  • Patient records, to match a caller to the right chart
  • Recall dates, so we know who is due

Your schedule syncs while your office server is on. Overnight and at weekends we still answer patients, and bookings land when it's back.

We write appointments into the operatories you allow, and create a patient record only when someone new books.

Who holds what

NexHealth holds the connection to PracticeWorks. CliniVox holds no PracticeWorks credential at all. We identify your practice by its NexHealth handle. NexHealth handles patient data on our behalf under a signed agreement.